Guest Services, Inc. Update/Town Hall Meeting

Monday, December 13, 2021 at 3:00 p.m. ET.  Participation for all invitees for this live webinar is voluntary.

There is a limit to the number of attendees on this webinar, so please register early.  REGISTER

After registering, you will receive a confirmation email containing information about joining the webinar.

If you have questions, please send your questions in advance to so we can address them in the presentation.  If you have questions specific to your unit, please contact your Manager, District Manager or division Vice President.

If you’re not able to attend the live event, you may watch the recording of the webinar after December 14.


  • COVID-19 Vaccination Policy

    The health and safety of our employees and guests is our top priority.  As previously communicated, we believe that the best way to combat COVID-19 is by means of an FDA approved vaccine.  We also understand that some employees may still be hesitant to get vaccinated, so we developed a policy that allows for exemptions to vaccination.  Unvaccinated employees with an exemption will need to test weekly and wear a mask at work.  Vaccinated employees in counties where the COVID transmission rate is “Substantial” or “High” will also need to be masked while at work.

    Tuesday, November 30th, we launched the Qualtrics Vaccination Tracker to all Guest Services employees.  You should look for an external email to your Guest Services and/or personal email account that comes from the email address with the subject line ACTION REQUIRED: Guest Services Employee Vaccination Status Tracker.  Follow the steps to upload your proof of vaccination, indicate the date(s) you plan to get vaccinated, or apply for an exemption.

    READ MORE in the updated letter from Gerry Gabrys/Nico Foris to include new vaccination deadline dates November 30, 2021

  • FAQs (includes Religious Exemption form)
  • Listen to Guest Services Recorded Update/Town Hall Webinar – from Monday, October 18 at 3:00PM (ET)

For Your Health:

For Your Finances:

Questions? Please email