People Spotlight: Jennifer & Kathleen

Jennifer Miller, Director of Revenue Management.

Jennifer has been with Guest Services for close to 15 years serving at the Doubletree Naples, Paradise Palms and the Hospitality Division. Under her leadership, the Hospitality Division has opened a Call Center and building a team for our Lodging units, Houseboats, camping and PWC rentals generating $3M in revenue in 2019. “Jennifer will continue to grow the department as we acquire new units and locations over the next several years,” says Laura Sherman, Assistant Vice President of Hospitality.

Kathleen Wood, Black Canyon Willow Beach

Kathleen has been in the industry as a raft pilot for 30 years, some for the previous owner John Mont before Forever Resort. Kathleen is a woman of integrity, fairness, and balance. “I would like to acknowledge Kathleen Wood with the Black Canyon Willow Beach/Black Canyon Adventures. She is my rock, my mentor. She is a no-nonsense trainer of what is right and how to run a great river trip, so the guest’s experience a once in a lifetime experience! Thank you for allowing me to say this!” says Russell Patrick Kelley, Raft Pilot and CDL Transportation Specialist at Black Canyon Willow Beach.

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