The Insider Eleventh Edition

Legendary Hospitality Meets Senior Living

Guest Services’ Expansion into Senior Living Brings Spectacular Levels of Service and Care With the increasing trends in the aging population, Guest Services Senior Living provides the ultimate senior living experience and President of Guest Services’ Senior Living, John Gonzales, is ready to take on this challenge. “I lost my grandmother to Alzheimer’s disease 34 […]


2018 E-Award Winner and Nominees

On Monday, October 15, 2018, Guest Services had the pleasure of honoring this year’s E-Award winner and nominees. This is always a very special occasion, as it gives us the opportunity to acknowledge exemplary levels of performance by our team members. Our E-Award winner this year was Joel Cabezas, and his fellow nominees were Johanna […]

5 Reasons Why StarPath is the Next Big Thing

Update on the Latest StarPath Class and How You Can Be a Part of It This past year, Katie Gianturco and her team guided the two rounds of StarPath participants, and they are excited for more. Here’s why: It is a leadership development program for everyone. “StarPath is a leadership development program designed to recognize […]

Property Spotlight: Rock Creek Park Horse Center – “Horses save lives; this place saves lives.”

Let’s skip the opening line and get to the mane event of showcasing the Rock Creek Park Horse Center! Rock Creek Park Horse Center is only five miles from downtown Washington and over 2,000 acres wide, yet the General Manager Amber Power-Shickler and Programs Manager Maureen Nelson still pleasantly surprise guests that stumble upon their […]