Welcome Guest Services Employees
INFORMATION TECHNOLOGY ANNOUNCEMENT
To All Team Members,
Guest Services is committed to the responsible, ethical, and secure use of Artificial Intelligence (AI) to support our business goals while protecting company and customer information. AI is a tool to enhance productivity and decision-making, but it does not replace human judgment.
Please review the new IT Policy 111 – Artificial Intelligence (AI). Microsoft Copilot is the only approved AI tool for Company work. Any request to use another AI platform, such as ChatGPT, Claude, or Gemini, must be submitted through Workday using the new Software Approval Form (instructions attached), which will then be reviewed for approval by the Cybersecurity Committee.
IT Policy 111 – Artificial Intelligence (AI)
GSI Software Approval Request Instructions
Questions? See attached FAQs or contact:
Angie Clark: 703-849-9362
Tammy Nguyen: 703-849-9332
IT Department: ithelp@guestservices.com
Thank you for helping ensure AI is used safely, securely, and responsibly.
Dan Stoltzfus
Vice President and Chief Financial Officer
To Our Guest Services Team Members,
As we look ahead to 2026, we are honored to participate in America 250 (america250.org), the nationwide commemoration of the 250th anniversary of the United States’ independence. This historic milestone will be celebrated across the country through a yearlong series of events, civic ceremonies, educational programs, and legacy initiatives, culminating on July 4, 2026.
For more than a century, Guest Services, Inc. has proudly served communities across the nation, delivering hospitality excellence in every facet of our operations. As an industry leader, our commitment has always been to provide exceptional service, maximum value, and outstanding customer satisfaction to our clients, guests, and team members. As we prepare to celebrate the 250th anniversary of our country, we are reminded of the important role we play in sharing America’s story – its landscapes, history, culture, and spirit with millions of people each year.
Throughout 2026, Guest Services will activate America 250 across our operations. You will see this reflected in a variety of initiatives, including enhanced marketing campaigns, digital outreach, and updated signage and website features highlighting this national celebration. Our Adventures Unbound (adventuresunbound.com) brand will be closely aligned with America 250, creating unique opportunities to connect visitors with the extraordinary natural, historical, and cultural destinations we are privileged to serve. Many of our National and State Park locations will also feature new America 250 cobranding opportunities, including expanded retail offerings and commemorative merchandise. Additionally, our culinary teams will introduce special menu items, limited-time offers, and other creative features that reflect the spirit of this anniversary and enhance the guest experience.
As an American-based company with deep roots in communities across the United States, our participation in America 250 is a natural extension of who we are. It is an opportunity to honor our heritage, celebrate our nation’s progress, and look ahead to the future with pride and purpose.
We look forward to sharing more details in the months ahead as we prepare for this once-in-a-generation celebration. Thank you for your continued dedication, professionalism, and passion in representing Guest Services, Inc. across the country.
NICO J. FORIS
Chief Executive Officer
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