Workday Learning (Training)

“At Guest Services we believe that ongoing personal and professional development of our team members is a key to our success. Our Training Team is here to provide you the resources you need to learn, grow, and achieve new levels in your career.”

Workday Learning Update for 2025

All required annual trainings have been assigned to all users who are currently active in Workday.
(download the job aide on “How to Find and Launch Required Trainings”)

Please review the UPDATED Guest Services’ training policy which outlines the expectations and requirements needed to remain in compliance each year.

Each year, January is compliance training month. Here is a list of what to expect:

1. On January 1^steach year, compliance trainings will be automatically assigned to each employee. Managers will assign all required trainings to new hires, until further notice.
2. Email notifications will be sent when training is assigned and when training is due
3. All compliance trainings must be completed by December 15th each year. During the last week of December, all compliance trainings that remain on an employee’s active transcript will be removed. Any completed trainings will remain on the employee’s completed transcript. If you have any compliance trainings that have not been completed by December 15^th, our records will show that you were not in compliance for the current year.

Email training@guestservices.com or call  703-849-9311 if you have any training related questions or need additional assistance with Workday Learning.

Resources:

• External Supplier Training Roster sign-in Sheet
  This sign-in sheet is for any state or cost center specific required trainings that are not in Workday (e.g. human trafficking training, NY HERO Act, senior living specific trainings, etc.). Email the completed sign-in sheet to training@guestservices.com. Once it is received by the Training Team, the information will be manually added to team members’ completed transcripts.
• How to Track Training Using Learning Completion Percentage Report
• How to View Your Learning Transcript
• How to Drop a Course
• Training Roster Sign-in Sheet
  If you operate a large cost center, you may choose to conduct group trainings. For group training sessions, you must complete this sign-in sheet by typing employee names and EIDs directly into the excel spreadsheet and printing it for signatures. You must submit the sign in sheet without signatures in the Excel format AND the scanned sign in sheet with signatures to training@guestservices.com.